Shipping Policy

At Shinein, we offer delivery across Pakistan. Please review the following shipping information before placing your order.

Delivery Areas

We currently deliver within Pakistan only.

We do not currently offer international shipping.

Order Processing

Orders are normally processed and handed over to our courier partner on the same day.

Orders received on Sunday will be processed on the next available working day.

Delivery Time

Orders are normally delivered within 3–5 working days after dispatch.

Delivery times may occasionally vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping is completely free across Pakistan.

The same standard free-shipping policy applies to remote areas.

Courier Partners

We currently use:

• Leopards Courier

• PostEx

The courier used for your order may vary depending on availability and delivery requirements.

Order Confirmation

After placing an order, customers will receive an order confirmation before the order is dispatched.

Please make sure that your contact and delivery information is accurate when placing your order.

Order Tracking

Once your order has been dispatched, you will receive a tracking number that can be used to track your shipment.

Delivery Delays

Although we normally deliver orders within 3–5 working days, delays may occasionally occur due to courier-related issues or circumstances outside our control.

If your order has been delayed, please contact our team through WhatsApp so that we can assist you with the status of your shipment.

WhatsApp / Phone: 03022858612

Failed Delivery / Unreceived Orders

Customers are responsible for being available to receive their orders at the provided delivery address.

If an order is returned to us because the customer was unavailable, refused the parcel, or otherwise failed to receive the shipment, we can resend the order upon the customer's request.

A Rs. 300 advance payment will be required before the order is resent.

The Rs. 300 advance is required to cover the additional delivery cost associated with reshipping the order.

Incorrect Delivery Information

Customers should carefully check their name, phone number, and delivery address before submitting an order.

If incorrect information provided by the customer results in a failed delivery or returned shipment, the order may be subject to the reshipping conditions described above.

Contact Us

If you have questions about your shipment or need assistance with a delayed delivery, please contact us:

Shinein
Phone / WhatsApp: 03022858612
Email: shinein83@gmail.com

Our team will be happy to assist you with your order and delivery status.